I suggest you to uninstall the driver and install it from the following link. I understand your inconvenience. I made no changes to any settings after the Windows 10 upgrade and have tried using my headphones while plugged in the same audio jack. Let me pick from a list of device drivers on my computer 6. We will be happy to assist you.

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Message 2 of 3. Click on Playing Audio and Click on Next button. Please help, my sound is not the way it used to be since I installed Windows Did this solve your problem? You can follow the question or vote as helpful, but you cannot reply to this thread.

unable to find the srs premium sound driver and the sound not working

Information and links in this thread may no longer be available or relevant. Opened device manager 2. Here’s what I did: I suggest you to uninstall the driver and install it from the following link. I have a HP Pavilion dvca. Try updating or install latest Audio drivers from the manufacturer’s website and check if the issue persists.


Philippe Replied on August 16, If the issue still persist, try the below method: If you have a question create a new topic by clicking here and select the appropriate board.

I suggest you to follow the below method and check if it helps. Sorry this didn’t help.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Thanks for marking this as the answer. It is not a total loss of sound or a Realtek driver problem like many posts I’ve read.

How do I mark a post as Solved? What is the product number? However, when my sound system is plugged into my phone there is no problem same with my headphones and there is no physical damage on the jack, so it must be a software problem within my computer.

Lansng topic has been archived. Can’t seem to find srs premium sound drivers for my hp probook s anywhere. It was a driver problem but the new driver was somewhat hard to find.


Audio Problems with Windows 10 – Microsoft Community

In this folder, there should be a drivers folder. All forum topics Previous Topic Next Topic. I have the same question The prmium is similar: Anju Thekkethil Replied on April 4, How satisfied are you with this reply? Tell us about your experience with our site. Hope this helps in resolving the issue.

Audio Problems with Windows 10

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Follow the steps to update the audio drivers:

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